+66(0)9-6674-7990 concierge@andseleqt.com

WE CAN BEST PROVIDE A RAPID AND COMPREHENSIVE ASSISTANCE THROUGH THE BEST BLEND OF PEOPLE, PROCESS AND PLATFORM

WE PROVIDE UNIQUE AND UNRIVALED SERVICES TO MEN AND WOMEN WORLDWIDE

Differentiate your Residential experience with cutting-edge technology. We will re-create quintessentially inspired places to live, enjoy and play. Innovative thinking, world-class design, and market expertise will set YOU apart as a visionary in luxury Real Estate company

ON SITE & VIRTUAL
TURN YOUR COMMUNITY
INTO 5 STAR RESORT

IMPROVE YOUR CLOSING RATIO: Create a unique community amenity that will distinguish you from your competitors and appeal to prospective residents, by offering exceptional benefits in the form of a luxury concierge service.

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THE KEY TO SUCCESS

INCREASE RESIDENT
RETENTION, LOYALTY

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BURDEN OFF

IMPROVE SALES,
LEASING PRODUCTIVITY

Our concierge and expert concierge partner are selected with a vigorous criteria and are skilled with, high level of services, natural instinct to think out of the box. The come from various different back ground from the hospitality industry. Trained through rigorous processes to the exceedingly high standards, they are intuitive, determinate to match any request you may have.
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CUSTOM PROGRAM
THE " WHITE LABEL "
DIFFERENCE
Our white label concierge service programs (whereby we create, develop and ultimately operate a concierge service program using our clients organizations' branding), ultimately elevates their brand by enhancing the value of their product or service offering, to an "experience".
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WHAT WE AIM TO CREATE MORE BRAND AWARENESS

A GLOBAL VISION AND APPROACH WILL SET YOU APART AS A VISIONARY IN LUXURY REAL ESTATE

Extensive network

When it comes to our partners’ network locally as well as worldwide, &Seleqt pay a great deal of attention to specific criteria that have to be in places , and so we have build very strong and trustworthy collaboration with the best there is to offer a unique level of service to ever demanding clients worldwide, guaranteeing their professionalism and level of services provided to your clients.

Expert concierge

&Seleqt expert concierges had evolved in some of the best hotels and hospitality agency worldwide. We do have a strong selection  when it comes to customers services and we train our concierge with our own process and way of operation to make sure we deliver the required and best services to your clients.

Level of service

There is no outstanding service without strict rules and monitoring continuously the efficiency of our staff and the processes in place to deliver the results expected, and so we do make sure that each of our concierge follow your company vision and expectation and commit to quality ‘a service level agreement’ in place

Event with a twist

Our expert knowledge and existent network of partner around the world or locally allows us to create ;memorable moments, inspiration travel, experiences and tailor made should it has to be unique or off the beaten track. We can open doors other can’t, find secret places only for you, thus allowing us to deliver the unexpected through privileged relationship with the best there are and deliver extraordinary events money can’t buy.

Exclusives matter

Along with your vision and requirement we will build a tailor made program so we can offer your clientele and best customer the services they deserve not only locally but worldwide. Depending on the the request we have, we will select and recommend the best partner or institution there is and we will guarantee their professionalism and irreproachable reliability.

Client relational

Creating a tailor-made, content-rich customer relationship aligned with your company positioning and your targets. Implementing a strategy aligned with your company targets and requirements. That comes from customer knowledge and the implementation of strategy that defines your objectives that will follow your editorial accordingly or any other communications tools you wish us to develop for you like: emailing, e-news, magazine, etc..

Integration & Tech

Created and design to meet your brand and vision, our platform collects, integrates and centralizes all member information in real time.Your customers evolving and ever changing behavior and profile need to be constantly assessed, thus our CRM and platform will allow you to have a perfect insight of your customer requirement and preferences, like never before.

Knowledge is key

Your own branded Mobile App where we will integrated with the CRM & reservations platform we will give you the opportunity to interact inbound and outbound with your best customer via a multi channel communication platform in real time, in order to better know and analyze their behavior, preferences, taste to make sure you have an ongoing process to evaluate an evolving and ever changing profile, and better serve them  to exceed their expectations.

Connectivity

WE WILL HELP YOU IMPLEMENT FROM START TO FINISH

We will lead you to a fruitful and successful client relationship strategically plan and executed

THE PLATFORM

Configurable - Brandable

1 – Highly configurable and brandable

2 – This solution can be deployed quickly and includes powerful features out of the box.

3 – Want more? & Seleqt’s platform offers plenty of opportunities to enhance and monetize your app, and our creative and engineering teams regularly perform custom integration’s.

4 – &Seleqt works with customers throughout the entire application life cycle, from strategy and idealization to audience building and monetization.

5 – We draw on expertise from years of experience in the hospitality industry serving to high end clientele worldwide, to give residents the same access to information and ease of use they’ve come to expect from the best consumer applications now available for luxury residential community.

 

BENEFITS

Cloud Based
  • Cloud-based platform provides enterprise-class reliability and scalability worldwide
  • Updates are made in the cloud and automatically pushed to users without requiring the application to be republished in the app marketplace
  • Multi screen capabilities allow consistent content and updates across mobile and web
  • Low total cost of ownership and regular feature releases

MOBILE PLATFORM SUPPORT

Apple iPhone: iOS 9.X and above, iPad compatible
Google Android: Android 4.4 and above with Google Services

 

SATISFACTION & ENGAGEMENT

Residents come first
  1. Packages: Receive notifications about package arrival and pickup
  2. Front desk: Get in touch with the front desk quickly via chat, email or phone from within the app
  3. Calendar: Learn about upcoming events and add them to a personal calendar
  4. Cameras*: View live camera feeds to check amenity availability
  5. Valet: Reduce waiting time and request valet before leaving
  6. Dining: View a directory of restaurants and make reservations online
  7. Work orders: Submit a photo with work order requests for clear instructions
  8. Navigation*: Explore the neighborhood and get navigation directions surrounding points of interest
  9. Location marketing*: Partner with nearby retailers to create resident offer campaigns to boost foot traffic, revenue and customer loyalty.
  10. Bill payment (telephone, internet, electricity
  11. Maintenance fees invoice available on chat
  12. Facilities & space: Meeting room and facilities request for booking
  13. Special request: Grocery shopping, maid or nanny services, plant watering,  etc.

 

*On request, can be customized for your building after evaluation of the premises by our team and meeting the management team to evaluate any other services to services even better all residents as per requirements.

WORKFLOW & OPERATION COST

Always Room for improvement
  1. Content Management: Configure designs to meet your brand standards for each property. Data and content are easily managed through the staff dashboard.
  2. Analytics: View analytics based on usage, users, and properties to continuously improve the resident experience.
  3. Request manager: Track and resolve open requests from residents
  4. Packages: Input package information and notify residents of package receivable with increased accountability
  5. Email templates: Create branded system messages easily with drag-and-drop editor
  6. Notifications: Send email, web alert and mobile push notifications based on residents’ preferences
  7. Calendar: Create and manage multiple calendars

TIME TO SET YOU APART AS A VISIONARY IN LUXURY REAL ESTATE

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